Thanks so much for your interest in ordering a heapin' helpin' of Queen Charlotte's Pimento Cheese Royale! Before you visit our catalog of cheesy goodness, please read everything below (especially the part about precisely when orders will ship!). Pimento cheese is a delicate thing to mail, so we want to make sure we do it right. Unfortunately, all shipments outside of our immediate North and South Carolina footprint must be sent using overnight shipping (which isn't cheap, any way you slice it). When you're done processing all of the riveting literature we've provided, please click here to get the party started!
***All orders placed prior to SATURDAY, NOVEMBER 5th at 6:00 pm (eastern time) will ship WEDNESDAY, NOVEMBER 9th and be delivered by THURSDAY, NOVEMBER 10th. Orders placed after SATURDAY, NOVEMBER 5th at 6:00 pm (eastern time) will ship WEDNESDAY, NOVEMBER 16th and be delivered by THURSDAY, NOVEMBER 17th.***
•At the moment, we’re only shipping to the following states: AL, CT, DC, DE, FL, GA, IN, KY, MD, MA, MS, NH, NJ, NY, NC, OH, PA, RI, SC, TN, VT, VA, and WV. Due to the perishable nature of our product, that’s the entirety of the geographical footprint that we can currently manage.
•We want y’all to get the freshest, made-to-order pimento cheese that we can possibly provide. That being the case, unless otherwise stated (i.e.: holidays, etc.) we have to have a weekly cut off time of SATURDAY, at 6 pm (eastern). We will ship all orders placed prior to the cutoff time the following WEDNESDAY. Depending upon your proximity to our Charlotte-based facility, this will ensure a THURSDAY delivery. Any orders placed after the SATURDAY, 6pm (eastern) cutoff time will be produced, packaged, and shipped the NEXT WEDNESDAY.
•All orders will be cold-shipped in 4-tub packs (each tub is 10 oz.). When coupling shipping and handling concerns, this is the most cost-effective method we’ve been able to work out for all involved (that's to say, shipping 1, 2, or 3 tubs at a time would've been (almost) equally as expensive as 4; shipping 5+ would've been exponentially more expensive. Speaking of price: rapid shipping isn't cheap, but we've done everything possible to control costs on our end (including a 15% per-tub reduction in price compared to MSRP!).
•Due to the perishable nature of our product, all orders will be packed in reusable, frozen gel packs and shipped via overnight FedEx air.
•We can’t ship to P.O. boxes. Please order to home/business addresses, and please make sure a representative will be on hand to receive the package, as it will need to be refrigerated upon arrival.
And that’s it! If all of that sounds kosher, CLICK HERE and we’ll get things rolling. The Queen can’t WAIT to start exploring a new frontier with y'all!